This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
CUSTOMER SERVICE INFORMATION
PRICES
All prices are quoted in USD.
HOW DO I KNOW MY ORDER WAS RECEIVED?
When we receive your order, you'll see an Order Confirmation page. This page will contain your unique order number. We'll also follow-up with an Order Confirmation email message shortly. The Order Confirmation email includes a summary of your entire order, the shipping method, and shipping address.
HOW DO I KNOW IF MY ORDER HAS SHIPPED?
As soon as your order ships, we will send you a Shipping Notification email. Once your order has shipped, you will be able to see the detailed tracking information from the shipping carrier.
SHIPPING
We ship to Canada and the United States. Our default shipping agent is UPS. We ship UPS Ground, from Mississauga, Ontario, Canada. A $20.00 standard shipping charge is applied on every order shipped in Canada ($10 in Ontario) and a $22.50 shipping charge to the United States. Standard orders are processed once payment authorization and verification have been obtained. Orders shipped via standard UPS delivery typically arrive in two (2) to five (7) business days (Monday through Friday, not including holidays).
100% SATISFACTION GUARANTEE
We have a 100% Customer Satisfaction Policy. Any item can be returned within two weeks of receipt of shipment for a full refund on the cost of goods. Partially used products will not be credited.
TAX POLICY
If you return an item for a refund, you will also receive a refund for the taxes you paid for that item. You will not receive a refund for the taxes you paid on the shipping of that item, as the shipping and handling charges are nonrefundable once an item has been shipped. If you have questions on your invoice, please call us anytime at 1.866.620.6628
OUR COMMITMENT TO YOUR PRIVACY
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
WHAT KIND OF INFORMATION DOES NUWORLD BOTANICALS COLLECT?
We collect information, such as name, email and postal addresses, and phone and credit card numbers from you when you visit our website, place an order online or by phone, create and save an account with us online, or participate in a promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone.
WE MAY USE YOUR PERSONAL INFORMATION IN THE FOLLOWING WAYS
To process and fulfill your order, including to send you emails to confirm your order status and shipment. To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications. To administer and fulfill our contests and other promotions. To help us learn more about your shopping preferences. To help us address problems with and improve our site design, products and services. To enhance your shopping experience. To analyze trends and statistics. To protect the security or integrity of our websites and our business. To contact you if necessary. You always have the choice not to receive marketing information or calls.
HOW DO I MAKE CHOICES ABOUT RECEIVING MARKETING COMMUNICATIONS?
Nuworld Botanicals wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by contacting our customer service or sending us an email at admin@nuworldbotanicals.com If you change your mind, you can start receiving promotional communications from us again by contacting customer service.
HOW DOES NUWORLD BOTANICALS PROTECT KIDS PRIVACY?
Nuworld Botanicals is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.
HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
WHAT IS PHISING?
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
WHAT ABOUT LINKS TO OTHER SITES?
For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.
TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE.
PRODUCTS, CONTENT AND SPECIFICATIONS
All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable packaging, however, we cannot guarantee that products will be shipped in identical packaging. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time.
USE OF THIS WEBSITE
The Web Site design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are the property of Nuworld Botanicals and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
ACCURACY OF INFORMATION
Nuworld Botanicals attempts to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Web Site. For example, products included on the Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
SHIPPING LIMITATIONS
When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments
CUSTOMER SERVICE INFORMATION
PRICES
All prices are quoted in USD.
HOW DO I KNOW MY ORDER WAS RECEIVED?
When we receive your order, you'll see an Order Confirmation page. This page will contain your unique order number. We'll also follow-up with an Order Confirmation email message shortly. The Order Confirmation email includes a summary of your entire order, the shipping method, and shipping address.
HOW DO I KNOW IF MY ORDER HAS SHIPPED?
As soon as your order ships, we will send you a Shipping Notification email. Once your order has shipped, you will be able to see the detailed tracking information from the shipping carrier.
SHIPPING
We ship to Canada and the United States. Our default shipping agent is UPS. We ship UPS Ground, from Mississauga, Ontario, Canada. A $20.00 standard shipping charge is applied on every order shipped in Canada ($10 in Ontario) and a $22.50 shipping charge to the United States. Standard orders are processed once payment authorization and verification have been obtained. Orders shipped via standard UPS delivery typically arrive in two (2) to five (7) business days (Monday through Friday, not including holidays).
100% SATISFACTION GUARANTEE
We have a 100% Customer Satisfaction Policy. Any item can be returned within two weeks of receipt of shipment for a full refund on the cost of goods. Partially used products will not be credited.
TAX POLICY
If you return an item for a refund, you will also receive a refund for the taxes you paid for that item. You will not receive a refund for the taxes you paid on the shipping of that item, as the shipping and handling charges are nonrefundable once an item has been shipped. If you have questions on your invoice, please call us anytime at 1.866.620.6628
OUR COMMITMENT TO YOUR PRIVACY
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
WHAT KIND OF INFORMATION DOES NUWORLD BOTANICALS COLLECT?
We collect information, such as name, email and postal addresses, and phone and credit card numbers from you when you visit our website, place an order online or by phone, create and save an account with us online, or participate in a promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone.
WE MAY USE YOUR PERSONAL INFORMATION IN THE FOLLOWING WAYS
To process and fulfill your order, including to send you emails to confirm your order status and shipment. To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications. To administer and fulfill our contests and other promotions. To help us learn more about your shopping preferences. To help us address problems with and improve our site design, products and services. To enhance your shopping experience. To analyze trends and statistics. To protect the security or integrity of our websites and our business. To contact you if necessary. You always have the choice not to receive marketing information or calls.
HOW DO I MAKE CHOICES ABOUT RECEIVING MARKETING COMMUNICATIONS?
Nuworld Botanicals wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by contacting our customer service or sending us an email at admin@nuworldbotanicals.com If you change your mind, you can start receiving promotional communications from us again by contacting customer service.
HOW DOES NUWORLD BOTANICALS PROTECT KIDS PRIVACY?
Nuworld Botanicals is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.
HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
WHAT IS PHISING?
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
WHAT ABOUT LINKS TO OTHER SITES?
For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.
TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE.
PRODUCTS, CONTENT AND SPECIFICATIONS
All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable packaging, however, we cannot guarantee that products will be shipped in identical packaging. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time.
USE OF THIS WEBSITE
The Web Site design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are the property of Nuworld Botanicals and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
ACCURACY OF INFORMATION
Nuworld Botanicals attempts to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Web Site. For example, products included on the Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
SHIPPING LIMITATIONS
When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments
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